Privacy Policy

1. Introduction

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This Privacy Policy outlines how we (Real Creator Pty Ltd as Trustee for EGL Technologies Trust ‘Real Creator’) collect, use, disclose, and protect your personal information when you use our services. By accessing or using our platform, you consent to the terms outlined in this Privacy Policy.

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2. Information We Collect

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We collect various types of information to provide and improve our services, including:
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Personal Information of Creators
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Information provided by Creators during registration, such as name, email address, and payment details (handled securely through Stripe).

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Customer Information

Information provided by Creators or their customers when making bookings, including customer names, email addresses, phone numbers, and addresses. This information will be stored within the Creator's account and may be visible to their team members.

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Job Details
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Information related to jobs and services offered by Creators, including job descriptions, scheduling details, and customer preferences.

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Usage Information

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Data about how you interact with our platform, including log data, device information, and cookies (for more information on cookies, see Section 6).

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Content

Any content you create, upload, or share on our platform, such as media files and job details.

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3. How We Use Your Information

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We use the information collected for the following purposes:
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• Providing and improving our services
• Personalizing the experience for Creators and their customers
• Processing payments through Stripe
• Facilitating communication between Creators and their customers
• Analyzing usage trends and optimizing our platform
• Fulfilling legal obligations and protecting our rights
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4. Information Sharing and Disclosure

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We may share Creator and customer information with:

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• Internal employees and contractors who need access to perform their duties
• Third-party service providers who assist us in delivering our services
• Law enforcement or regulatory authorities when required by law or to protect our rights
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5. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance the experience and collect usage data. You can control cookies preferences through your browser settings. For more information, please refer to our Cookie Policy.

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6. Data Security

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We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

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7. Your Choices and Rights

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You have the right to access, update, or delete your personal information. You can also opt-out of certain communications or data collection. Please contact us for assistance with your requests.

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8. Children's Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

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9. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

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10. Contact Us

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If you have any questions or concerns about our Privacy Policy or practices, please contact us at support@realcreator.co.

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11. Acceptance of Terms

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By using our platform, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our services.

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This privacy policy serves as a foundational document to protect the privacy rights of your users while outlining your data practices in a transparent and compliant manner. Please consult with legal counsel to ensure adherence to relevant privacy laws and regulations in your jurisdiction.